Pricing

We aim to make your subscription as flexible as possible to fit your needs.

At UQualio, an active user has received a private invitation to a course or channel. Public users are free.

You can upgrade any time. If you downgrade or cancel, it will be effective from the end of your current subscription period.

Frequently Asked Questions

There is a 10 % discount on quarterly subscriptions.

VAT is not included in the prices

You only pay for active users – an active user is a user that has received a private invitation to either courses and/or channels. Public users are free. 

You commit the number of users you want on the platform monthly.

If you want to add additional users than what you have prepaid for on your current plan, you can add more as you go.

You will just be invoiced based on the list price per extra user.

Yes, you do.

On the enterprise level, we also offer bank transfers.

You can upgrade any time. If you downgrade or cancel, it will be effective from the end of your current subscription period.

Storage included increases with the number of active users – if you upload more than is included in you subscription you will just be invoiced based on the list price for extra storage.

No, you can have as many courses on your solution, as you would like. Based on fair use – see more in the commercial terms.

Tutorials are build in to the system everywhere to make it easy for admins to setup and use the platform. 

Free trial customers are offered an onboarding session when you sign up.

Email support is available for paid plans. 

Extended support is available at Premium and Enterprise levels (or available as paid extra)

UQualio only provides support to admin users.

Any online support requests must be submitted via support@uqualio.com, or via any available “contact support” feature in UQualio.

Requests must include a detailed description of the issue with supporting images or recordings. UQualio creates a support case and ticket with feedback directly to the sender.

Priority Support covers interruption making a critical functionality inaccessible or a complete infrastructure interruption causing a severe impact on services availability. Core functionality or platform access interrupted, degraded or unusable, having a severe impact on services availability. Priority response time is the maximum response time from uQualio Support when you have sent a request for support. Support is provided during the business hours in your time zone and are from 9 AM to 5 PM. 

Feel free to contact us if you have any questions!